When you’re running an e-commerce business, your reputation rides on one thing — getting those parcels where they need to go, fast. Whether you’re sending out handmade candles, tech accessories, or limited-edition merch, your customers expect updates at every stage. And if they can track their pizza in real time, they definitely want to track their orders too.
But you don’t need a massive logistics department to make delivery tracking work. With the right setup, even a one-person show can manage e-commerce fulfilment like a seasoned pro.
This guide breaks down everything you need to know about tracking orders solo — from choosing the best tools to staying one step ahead of delays.
Related Reading: Unlocking growth: How express delivery can transform an SME
Why tracking your own orders is worth it
Tracking shipments yourself gives you full control. You’re not waiting on customer service to tell you what’s happening — you can see it all in real time. And that’s a big deal for small businesses. Here’s why:
- Timely deliveries: You’ll spot any issues early and take action before your customer even notices a delay.
- Happier customers: Real-time delivery updates keep buyers in the loop and build trust.
- Smarter inventory management: Knowing what’s in transit helps you plan restocks and avoid over-ordering.
- Fewer headaches: If something goes missing, you’ve already got all the info to chase it up quickly.
In short, solid delivery tracking means fewer surprises — and more five-star reviews.
Get to know your tracking basics
Before diving in, it helps to know a few key logistics terms:
- Tracking number: Your shipment’s ID number. Pop it into a tracking tool to see where it’s at.
- Carrier: The company handling your delivery — like Aramex, which makes e-commerce fulfilment simple for SMEs.
- Fulfilment: Everything from picking and packing to shipping and delivery.
Once you’ve got these basics down, you’re ready to start tracking like a pro.
Related Reading: Outsmart the big brands: Your express delivery playbook
The best tools to keep your deliveries on track
Here’s the good news — you don’t have to do it all manually. A few smart tools will make solo tracking feel effortless:
- Aramex delivery tracking: Type your Aramex track shipment number into their website or app to see real-time updates. You’ll know exactly where your parcels are and when they’ll arrive.
- E-commerce platform integrations: Platforms like Shopify and WooCommerce already sync with carriers like Aramex, letting you monitor deliveries straight from your store dashboard.
- Third-party tracking apps: Tools like AfterShip and ParcelTrack can handle multiple carriers at once, send customer notifications, and even predict delivery times.
Pro tip: If you’re growing fast, start small with one tool — then scale up as your order volume increases.
A step-by-step plan for solo order tracking
Let’s break it down:
- Get organised: Keep all your shipment details — tracking numbers, carrier names, and delivery dates — in one place. A simple spreadsheet works wonders.
- Pick your tracking method: If most of your orders go through Aramex, their system will do the job. For multiple carriers, go with a third-party app.
- Set up notifications: Turn on alerts so you get an update whenever the delivery status changes. That way, you’re never in the dark.
- Check in regularly: A quick daily review helps you spot any delays early and contact the carrier if needed.
- Keep your customers informed: Send them their tracking number and a link to Aramex delivery tracking so they can follow along too.
Transparency goes a long way — people love knowing exactly when their parcel will arrive.
Bonus tips for smooth tracking
- Consolidate shipments: Combine smaller orders into one package to save on costs and reduce confusion.
- Plan ahead: Keep holidays, bad weather and peak sales seasons in mind — and ship early where you can.
- Automate what you can: Set up automatic tracking emails or texts through your e-commerce platform.
- Use analytics: Look at your delivery data to spot bottlenecks or recurring issues.
Remember, the goal isn’t just to track — it’s to improve how your business runs.
Related Reading: Fix poor reviews with reliable express logistics
Common solo tracking challenges (and how to beat them)
- Delays happen: Even the best couriers face hiccups. Stay proactive by checking your Aramex delivery tracking dashboard and updating customers if timelines shift.
- Lost parcels: If something goes missing, contact the carrier straight away with your tracking number and claim details. For high-value goods, add delivery insurance for peace of mind.
- Too many shipments at once: Feeling overwhelmed? Use automation tools or assign delivery tracking to a trusted team member once you start scaling.
The more prepared you are, the easier it is to handle bumps in the road.
Key Takeaway
Solo tracking doesn’t mean doing everything the hard way. With a little structure, the right tools, and a solid process, you can handle e-commerce fulfilment like a logistics pro.
Stay organised, keep communication open, and let tech do the heavy lifting — because when you’re running an SME, smart systems are your best business partner.
Get started with Aramex and simplify your e-commerce fulfilment today
